Return & Refund Policy

At Relicus, we value the trust you place in us and aim to provide supportive, reliable, and high-quality mental health services. We also understand that unexpected situations can arise, and our refund and cancellation policy is designed to be clear and fair.

Session Cancellations

If you wish to cancel or reschedule a session, please let us know at least 24 hours in advance.

Sessions cancelled with 24 hours’ notice can be either rescheduled or fully refunded.

If a session is cancelled less than 24 hours before the appointment, the fee will be charged in full.

Missed Sessions (No-Show)

If a client does not attend a scheduled session without prior information, the session will be considered used and no refund will be given.

Prepaid Packages

For clients who purchase a package of sessions, refunds are possible for the unused sessions if you decide to discontinue.

The sessions already attended will be charged at the standard single-session rate before calculating the refund.

Workshops and Training Programs

Each workshop or training may have its own cancellation terms, which will be shared at the time of registration.

In general, cancellations made before the specified deadline are eligible for a refund.

Special Considerations

We recognize that emergencies or unavoidable circumstances may occur. In such cases, please contact us, and we will review the situation with understanding and fairness.

Refund Process

Approved refunds will be completed within 7 working days.

Contact Us

For cancellations, rescheduling, or refund-related queries, you can reach us at: Email: relicus.psy@gmail.com

WhatsApp: +91 623 5252 624